Privacy Policy

Effective Date: 01/01/2026

1. Introduction

Palmetto Neighborhood Solutions ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website https://www.palmettomailbox.com.

By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you submit our online contact form, we collect:

• Name
• Property address
• Phone number
• Description of requested services

We do not collect payment information through this Website.

We may also collect limited technical data such as IP address, browser type, and usage information through standard website analytics tools.

1. How We Use Your Information

We use the information you provide to:

• Respond to service inquiries
• Provide estimates
• Schedule appointments
• Communicate regarding requested services
• Maintain internal business records

We do not sell, rent, or share your personal information with third parties for marketing purposes.

1. SMS and Phone Communications

By providing your phone number and submitting our contact form, you expressly consent to receive calls and text messages from Palmetto Neighborhood Solutions regarding your service inquiry, scheduling, project updates, and related communications.

Message frequency varies.
Message and data rates may apply.

You may opt out of text messaging at any time by replying STOP.
For assistance, reply HELP or contact us at +1-864-707-1977.

We do not send unsolicited marketing text messages. We only communicate in response to customer inquiries or existing service relationships.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

1. Website Platform and Service Providers

Our website is hosted by GoDaddy. Information submitted through our forms is processed and stored through secure hosting systems.

We use RingCentral for phone and text message communications. Information necessary to facilitate communications may be transmitted through this service provider in accordance with their security practices.

1. Cookies and Tracking

Our Website may use cookies or analytics tools to understand visitor behavior and improve site performance. You may disable cookies in your browser settings.

1. Photo and Project Images

Our Website may display images of completed projects for portfolio purposes. We do not publish customer names without permission.

1. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission can be guaranteed to be completely secure.

1. Children’s Privacy

This Website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

1. Contact Information

Palmetto Neighborhood Solutions
+1-864-707-1977
service@palmettomailbox.com